Who We Are
EuroBlastTech supplies shot blasting equipment parts and consumables. For privacy questions or requests, contact us at [email protected].
If you are in the European Economic Area, United Kingdom, Switzerland, or another region with data-protection rights, EuroBlastTech acts as the controller for information we collect directly through this website and our sales process.
Information We Collect
- Contact and inquiry details such as name, company, email address, phone number, country or region, product interests, application notes, and messages you send us.
- Order and delivery details such as cart items, quantities, shipping address, order notes, payment status, fulfillment status, tracking details, and support history.
- Account information when you use customer account features, including email address, display name, authentication identifiers, and order history.
- Payment-related records such as payment method, transaction identifiers, checkout session identifiers, fraud-prevention signals, and payment confirmation status. Card, wallet, or bank details are handled by payment providers and are not stored by EuroBlastTech.
- Website and device information such as IP address, browser type, pages visited, timestamps, referral source, and security logs.
- Local preferences stored in your browser, including cart contents, selected currency, and cached pricing information.
How We Use Information
- Respond to inquiries, prepare quotes, recommend products, and provide technical or sales support.
- Create and manage orders, calculate shipping and pricing, process payments, send confirmations, arrange fulfillment, and provide after-sales service.
- Operate customer accounts, authenticate users, show order history, and protect accounts from unauthorized access.
- Maintain website functionality, remember cart and currency preferences, diagnose bugs, prevent fraud, secure the service, and improve product information.
- Comply with tax, accounting, trade, payment, legal, and regulatory obligations.
Legal Bases Under GDPR
- Contract: processing needed to provide quotes, orders, delivery, account features, and customer support you request.
- Legitimate interests: operating and securing the website, improving services, preventing fraud, and communicating with business customers, where those interests are not overridden by your rights.
- Consent: optional communications, optional cookies, or similar technologies where consent is required.
- Legal obligation: records we must keep for tax, accounting, payment, customs, sanctions, or legal compliance.
Sharing and Processors
We share personal information only as needed for the purposes above. Recipients may include hosting providers, email and communication tools, customer authentication providers such as Clerk, payment processors such as Stripe or LTZF, shipping and logistics partners, professional advisers, and authorities when legally required.
We do not sell personal information. We do not knowingly share personal information for cross-context behavioral advertising. If this changes, we will update this policy and provide any legally required opt-out choices.
International Transfers
Because our customers, suppliers, and service providers may be located in different countries, personal information may be processed outside your home country. Where GDPR, UK GDPR, or similar laws apply, we use appropriate transfer safeguards where required, such as contractual protections or service providers operating under recognized transfer mechanisms.
Retention
We keep personal information only as long as needed for the purpose collected, including customer service, order fulfillment, warranty or dispute handling, security, tax, accounting, and legal obligations. Browser-stored cart and currency preferences remain on your device until you clear them or the app overwrites them.
Your Rights
- Depending on your location, you may request access, correction, deletion, restriction, portability, objection to certain processing, or withdrawal of consent.
- California and some other US residents may also request to know, delete, correct, opt out of sale or sharing, limit use of sensitive personal information where applicable, and receive non-discriminatory treatment for exercising privacy rights.
- To exercise these rights, email [email protected] or follow the steps on our Data Deletion Instructions page. We may need to verify your identity before fulfilling a request.
Children
Our website and products are intended for business and industrial users. We do not knowingly collect personal information from children under 13 or from minors where parental consent would be required.
Updates
We may update this policy when our services, suppliers, or legal obligations change. The updated date above shows when this page was last revised.
